My Secret Heart Collar was not only top quality but, absolutely stunning! My sub gets compliments on it absolutely everywhere she goes. Francesca went above and beyond to ensure I was able to get the Collar in a very short timeframe to ensure I was able to place the collar on my sub on a trip I was about to embark on to see her. Francesca is the type of business owner that we need more of! She provides quality work and an experience like no other! I will be back for many more pieces!